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Please note, masking is still mandatory at Holland Bloorview. A medical grade mask will be available upon entry.

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Advancing equity, inclusion and belonging at Holland Bloorview

What are the concrete next steps to advance equity, inclusion and belonging at Holland Bloorview?

Co-leads

  • Vera Nenadovic - nurse practitioner Brain Injury Rehab Team (BIRT), NP practice lead, vice chair research ethics board
  • Kim Jones Galley - student coordinator, academic affairs
  • Sally Lindsay - senior scientist, Bloorview Research Institute
  • Lorraine Thomas - IDEA manager (interim)
  • Cheryl Peters - family leader
 

Our co leads are experts in this work and bring experience, passion and their unique perspective to the conversation. Please feel free to reach out to anyone on the team if you have any questions about the topic, or would like to share your thoughts or feedback.


 

What we will cover

Inclusion, equity, diversity and accessibility (IDEA) have been priorities at Holland Bloorview for many years. There is a deep commitment to IDEA , and it also is clear that making changes that truly make a difference for our staff, and our clients and families is not always simple. Many people within our system still tell us that they have yet to see enough concrete action that translates into a lived experience of inclusion and equity. 

The recommendations and actions generated by key working groups will identify concrete actions that we can take in the next few years to accelerate our IDEA work. We want to create change that can be seen and felt, for clients, families, and the Holland Bloorview team. 

Click here for a summary of feedback from our Campfires.

Restore and re-energize

Restore and re-energize

How do we create a truly restorative and re-energizing environment for our teams?

Co-leads

  • Geeta Thomas - manager, talent, acquisition & engagement, people & culture team
  • Tamara Milicevic - clinical pharmacy services coordinator
  • Angie Sweeney - manager, administration support services, people & culture team
  • Nicholas Joachimides - clinical operations manager, brain injury rehabilitation team (BIRT)
  • Laura Thompson - team lead & occupational therapist, transitions team 

Our co leads are experts in this work and bring experience, passion and their unique perspective to the conversation. Please feel free to reach out to anyone on the team if you have any questions about the topic, or would like to share your thoughts or feedback.


 

What we will cover

The workforce at Holland Bloorview is deeply committed, capable, inventive and caring. And – like our clients and families and our community partners – many of us are tired.

Over the last almost three years, we have supported our children, youth and families, many with incredibly complex needs, through a time when they (and we) were more vulnerable than ever, all while navigating significant system pressures.

Over and over, we are hearing that people at Holland Bloorview are passionate about the work they are doing, and know how important it is – and that as we look to the work ahead of us, there is a profound how we can all create the most restorative, re-energizing environment for our workforce and for everyone who touches Holland Bloorview.

In these Campfires, we will build on what we already know is important to our workforce, and work together to create new ideas and solutions for restoring and re-energizing ourselves. These Campfires will be an opportunity for everyone across our workforce to come together and have authentic conversations about what it feels like to be doing our work today and how to look forward to an invigorated way of working.

Some of the questions we will explore include:

  • What brought us to Holland Bloorview and what keeps us here? How do we sustain that sense of meaning in our work?
  • How can we change the course of fatigue, burn out and the feeling of being undervalued as healthcare professionals and put measures in place to prevent this from happening again?
  • How can we find connection and joy in our work, even when the system we’re doing that work in is challenging? 
  • How can we incorporate sustainable environmental practices into our overall goals for a sustainable workforce?
  • What is most important to sustain and support life-friendly work while also meeting the needs of our clients and families?
  • What technology and space do we need to invest in for the future to support our agility, flexibility and operational efficiency?
  • How could advocating for system resources (people and financial) support our energy for our work?

Learning health system

Learning health system

What could we achieve as a learning health system that uses science, data, learning and continuous improvement to improve care and support for kids and families?

Co-leads

  • Melanie Penner - clinician scientist, BRI
  • Kathryn Parker - senior director, academic affairs and simulation lead
  • Darcy Fehlings - developmental paediatrician, medicine, interim vice president, research
  • Joanne Maxwell - senior director, collaborative practice & clinical education, and interim director, quality, safety & performance
  • Ivona Novak - family leader 

Our co leads are experts in this work and bring experience, passion and their unique perspective to the conversation. Please feel free to reach out to anyone on the team if you have any questions about the topic, or would like to share your thoughts or feedback.


 

What we will cover

Learning and adapting our work based on feedback, data and new research have always been an important part of continually improving our care and services at Holland Bloorview.  Asking for feedback from our kids and families and from our partners and analysing data so we can keep adapting is how we have managed through all the changes we’ve faced in the past few years.

Over the next few years, we will be continuing to make our programs more inclusive, equitable and accessible, and will keep expanding our partnerships.  To make sure that programs and services for kids and families meet their needs, we will need even better ways to use data, to learn from new research quickly, incorporate feedback and adapt.  

In this Campfire, we will talk about what it would take to be more systematic – and seamless – about learning and adaptation and how we could embed the principles of a “learning health system[1]” into our programs at Holland Bloorview and across the community.

Please come to this Campfire if you are interested in questions like:  

  • What would make it easier to incorporate feedback, learning and adaptation into our day-to-day work? 
  • What can we do to better access the knowledge and data we have now?  What data do we not have – what data or information should we start collecting? 
  • What do we need to do to create a culture change for risk taking and learning?
  • How do we work more closely with our partners to keep adapting and learning?
     

Note: This article is a great overview of "learning health system": https://healthydebate.ca/special-series/learning-health-system/

Individualized experiences and impact populations

Individualized experiences and impact populations

How do we leverage what we know to individualize experiences and generate impact at the population level?

Co-leads

  • Azadeh Kushki - senior scientist, Bloorview Research Institute, associate professor
  • Laura McAdam - physician director, medicine
  • Julie Chiba Branson - interim director transitions, client and family integrated care (CFIC) & community partnership
  • Jessica Reid - social worker, child development program & clinical lead, family navigation hub
  • Joanne Downing - family leader

Our co leads are experts in this work and bring experience, passion and their unique perspective to the conversation. Please feel free to reach out to anyone on the team if you have any questions about the topic, or would like to share your thoughts or feedback.


 

What we will cover

Holland Bloorview serves a wide range of clients and families. Through our electronic health record and our programs, we collect some data on our clients, their experiences, and outcomes, but we have yet to fully optimize and translate this information into insights that could transform our care and services. Imagine if we could leverage our understanding of the full physical and psychosocial needs of our clients, and the impact of various treatments and approaches on outcomes for clients and families. What impact would we have if we had a stronger sense of who we are serving and who is falling through the cracks to inform models of care, service design, and our advocacy agenda.

Join us for this Strategy Campfire where we will explore what we need to put in place to expand our knowledge of what makes the most difference for the clients and families that need our services in four domains:

  • What do we need to do to make it safe and meaningful to collect social determinant of health information from clients and families to guide the care and services they are offered at Holland Bloorview and in the community? 
  • What do we need to do to find and support those families who fall through the cracks in our current system and/or as they transition to adult care? 
  • Where is the promise of personalized medicine for our clients and families? Where can we start the journey of using big data and artificial intelligence to better predict the impact of treatments and support?
  • How can we augment the work we have done around Dear Everybody and Imagine Everybody to give clients and families tools to address the advocacy they need to do in their lives every day?

Seamless pathways and gaps

Seamless pathways and gaps

How do we grow our capacity to meet holistic and complex needs?

Co-leads

  • Adila El-Korazati - physician, medicine
  • Shannon Scratch - clinician scientist, BRI & clinical neuropsychologist, BIRT
  • Anthony Danial - interim clinical operations manager, neuromotor, selective dorsal rhizotomy (SDR) and music
  • Andrea MacDonald - clinical operations manager, spina bifida, feeding and lifespan
  • Carolyn Wilson - clinical resource leader, complex continuing care
  • Adrienne Zarem - family leader 

Our co leads are experts in this work and bring experience, passion and their unique perspective to the conversation. Please feel free to reach out to anyone on the team if you have any questions about the topic, or would like to share your thoughts or feedback.


 

What we will cover

In recent years, Holland Bloorview has been embracing a more holistic view of the needs of the clients and families that we serve. 

For many years now we have been speaking about addressing needs beyond physical function by looking at other dimensions of child and family life that impact their quality of life and wellbeing, but we know that getting those needs addressed can be complicated. Many of our clients and families must navigate multiple paths which require referrals and a lot of advocacy to bridge offerings available through research, clinical programs, and fee for service, both within our walls and in the community.

At the same time, in our in-patient environment we are more frequently being asked to provide care for clients with increasing acuity, medical and psycho-social complexity, but we are not yet fully set up to do so. 

In this Strategy Campfire, we will be exploring concrete actions we can take to step more fully into the roles we are already playing towards creating a more seamless experience for clients and their families. Using case studies of client and family experiences, we will identify practical ways of more seamlessly addressing client needs specifically around the following questions:

  • What can we do to more fully support the role we play in providing care, to enable us to confidently take care of clients with greater complexity and acuity?
  • How do we simplify and streamline access to the full breadth of holistic care and services that a client or family might need at Holland Bloorview, regardless of their diagnosis or program?
  • Where do we need to deepen partnerships to create better bridges to community programs, children’s services, and resources for clients and families at all stages?