Skip to main content
Alert

The requirement to wear a mask at Holland Bloorview for all members of the team, clients and families will not be changing for the foreseeable future. See our statement for more information.

#cc0033

Project: Missed Appointments: Characteristics and determinants of families missing appointments at a pediatric rehabilitation centre and improving their access to care

Centre for Leadership in Child Development

Project: Missed Appointments: Characteristics and determinants of families missing appointments at a pediatric rehabilitation centre and improving their access to care

Investigators:

  • Laurie Liscumb
  • Marilyn Ballantyne
  • Abigail Arku-Matey
  • Erin Brandon
  • Andrea MacDonald
  • Janice Jaffar
  • Laura Beaune

Project summary:

Missed health care appointments have a significant impact on families and health services. Approximately 15% of annual ambulatory care appointments are missed; the majority (74%) of which are ‘no-show’ or no notification vents. In this study, we aimed to gain insight from parents about their reasons and experiences in missing appointments at Holland Bloorview.