Brent is the Founder and CEO of Payson Solutions, a boutique consulting firm that provides strategic, data-driven solutions to businesses looking to transform in the digital world.
Prior to founding Payson, Brent was the Chief Customer Experience Officer for Capital One, leading its digital transformation and overseeing all of its operations in Canada. Earlier in his career, Brent leveraged his expertise at other financial services organizations, such as HSBC and Heritage Union, in the areas of consumer finance and direct-to-consumer life insurance. He has served on the Board of the Credit Scoring and Risk Strategy Association and the Canadian Bankers Association Operations Committee. Brent is also an active proponent of Financial Literacy in Canada, with numerous television appearances on BNN, CTV and CityTV to promote credit education and fraud prevention. Brent received his HBBA degree from Sir Wilfrid Laurier University.